Last Updated: February 2026
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
You will receive a confirmation email once your order has been shipped.
We currently ship within Ghana.
Delivery times are estimates and may vary due to factors beyond our control.
Shipping fees are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions.
If tracking becomes available, you will receive tracking details via email or SMS once your order has been dispatched. We don't do order tracking presently
We are not responsible for delays caused by courier services, weather conditions, public holidays, or incorrect delivery information provided by the customer.
Please ensure your shipping address is accurate before placing your order. We are not liable for orders delivered to incorrect addresses provided by the customer.
If your package arrives damaged or you believe it is lost, please contact us within 12 hours of delivery (or expected delivery date). We will investigate the issue with the courier.
If you have any questions about this Shipping Policy, please contact us:
Email: [email protected]
Phone: +233 545039456